• Technical Support Executive
• Team Leader (Technical Support)
• Project Manager (Technical Support)
• Linux Server Administrator
• Linux Desktop Support Engineer
• Team Leader (Linux)
• Technical Support Person (IT Remote Support)
• Team Leader (IT Remote Support)
• Project Manager (IT Remote Support)

Technical Support Executive

Location: Ahmedabad/Cochin

Job Requirements:
Age	:	22-30
Qualification	:	A degree in any technical discipline
Experience	:	1-2 years
Language	:	Fluency in written and spoken English
Technical Skills	:	CCNA/CCNP/NCSE/MCP/RHCE certified
Salary	:	Not a constraint for the right candidate

Required skills:

• Knowledge in basic networking like IP addresses, public, private, DHCP, LAN and WAN Technologies.
• Excellent Network Management skills.
• Experience in Network support.
• Knowledge of LAN/WAN and Firewall.
• Excellent knowledge of CVS,VPNs, Routers/Switches
• Excellent knowledge in Configuring IPLC and Domain Servers
• Experience in managing a Desktop Management team.
• Experience in interoffice connectivity.
• Excellent skills in developing both technical and functional specs.
• Excellent organization, communication and interpersonal skills.
• Strong customer orientation.
• Comprehensive problem solving abilities.
• Excellent people management skills and willingness to learn.
• Willingness to work in shifts and put in additional hours at a short notice

• Perform system software and hardware maintenance, evaluation, testing and integration of upgrades to operating systems, support software and applications.
• Responsible for providing assistance including application support, hardware and software installation and troubleshooting
• Configure Microsoft outlook / outlook express
• Antivirus scanning and updating
• Installation and trouble shooting of network printers
• Installation of all software (AutoCAD, inventor, ProE, etc)

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• Knowledge in basic networking like IP addresses, public, private, DHCP, LAN and WAN technologies.
• Excellent knowledge in Network Management.
• Experience in Network support.
• Knowledge of LAN/WAN and Firewall.
• Excellent knowledge of CVS,VPNs, Routers/Switches
• Excellent knowledge in Configuring IPLC and Domain Servers
• Experience in managing a Desktop Management team.
• Experience in interoffice Connectivity.
• Excellent skills in developing both technical and functional specs.
• Excellent organization, communication and interpersonal skills.
• Strong customer orientation.
• Comprehensive problem solving abilities.
• Excellent people management skills and willingness to learn.
• Willingness to work in Shifts and put in additional hours at a short notice

• Responsible for handling a minimum of 10 persons
• Backup, restoration etc
• To reduce repetitive technical problems
• Responsible for preparing all type of documentation
• Report any manpower requirement to the Director to optimize production & quality standards.
• Focus on strategic issues and suggest improvements related to work processes and operations.
• Responsible for overall supervision of projects by maintaining quality and deadlines
• Recognize team members' skills, knowledge and experience to get the best out of them to achieve team goals
• Manage a team of System and Network Administrators.
• Co-ordination with team members, PM and all other members.
• Prepare and submit reports on productivity and quality to the Director.
• Interact with Director for workforce development & training related issues.

• A very strong network assessment to ensure that the network meets professional standards of security and remote access.
• A very strong understanding of TCP/IP

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• Knowledge in basic networking like IP addresses, public, private, DHCP, LAN and WAN Technologies.
• Excellent knowledge in Network Management.
• Experience in Network support.
• Knowledge of LAN/WAN and Firewall.
• Excellent knowledge of CVS,VPNs, Routers/Switches
• Excellent knowledge in configuring IPLC and Domain Servers
• Experience in managing a Desktop Management team.
• Experience in interoffice connectivity.
• Excellent skills in developing both technical and functional specs.
• Excellent organization, communication and interpersonal skills.
• Strong customer orientation.
• Comprehensive problem solving abilities.
• Excellent people management skills and willingness to learn.
• Willingness to work in Shifts and put in additional hours at a short notice.
• Knowledge of business and management principles.

• Responsible for handling all Technical staff.
• Involvement in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• To reduce repetitive technical problems.
• Responsible for handling a minimum of 10 persons.
• Backup, restoration etc.
• Responsible for preparing all type of documentation.
• Report any manpower requirement to the Director to optimize production & quality standards.
• Focus on strategic issues and suggest improvements related to work processes and operations.
• Responsible for overall supervision of projects by maintaining quality and deadlines.
• Recognize team members' skills, knowledge and experience to get the best measurement of quality and to achieve team goals.
• Manage a team of System and Network Administrators.
• Co-ordination with team members, PM and all other employees.
• Prepare and submit reports on productivity and quality to the Director.
• Interact with Director for workforce development & training related issues

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• Possess excellent Linux support skills.
• Strong technical skills in Linux Server Installations.
• Ability in supporting VPN, networking and messaging services from the global hub.
• Excellent Network Management skills.
• Excellent knowledge of CVS, VPNs, Routers/Switches.
• Excellent knowledge in Configuring IPLC and Domain Servers.
• Experience in interoffice connectivity.
• Excellent skills in developing both technical and functional specs.
• Excellent organization, communication and interpersonal skills.
• Strong customer orientation.
• Good knowledge of DNS Server
• Knowledge of Linux IP routing.

• Linux System administration, installation, maintenance and trouble shooting Linux Servers
• Anti Virus installation and updates
• Samba Server maintenance
• Linux Proxy Server and Linux Mail Serve (Qmail and Sendmail) maintenance.
• Web Server (Apache) maintenance.
• Responsibility of preparing all type of documentation.

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• Possess excellent Linux support skill
• Strong technical skills in LINUX Server installations
• Ability in supporting VPN, networking and messaging services from the global hub.
• Excellent skill in Network Management
• Excellent knowledge of CVS, VPNs, Routers/Switches.
• Excellent knowledge in Configuring IPLC and Domain Servers.
• Experience in interoffice connectivity.
• Excellent skills in developing both technical and functional specs.
• Excellent organization, communication and interpersonal skills.
• Strong customer orientation.
• Good knowledge of DNS Server
• Knowledge of Linux IP routing

• Linux System administration, installation, maintenance and Trouble Shooting Linux Servers
• Anti Virus installation and updates
• Samba Server maintenance
• Linux Proxy Server and Linux Mail Serve (Qmail and Sendmail) maintenance
• Web Server (Apache) maintenance
• Responsibility of preparing all type of documentation

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• Posses excellent Linux support skills
• Strong technical skills in Linux Server installations
• Ability in supporting VPN, networking and messaging services from the global hub
• Excellent Network Management skills
• Excellent knowledge of CVS, VPNs, Routers/Switches
• Excellent knowledge in Configuring IPLC and Domain Servers.
• Experience in interoffice Connectivity.
• Excellent skills in developing both technical and functional specs.
• Excellent organization, communication and interpersonal skills.
• Strong customer orientation
• Good knowledge of DNS Server
• Knowledge of Linux IP routing

• Linux System administration, installation, maintenance and Trouble Shooting Linux Servers
• Anti Virus installation and Updates
• Samba Server maintenance
• Linux Proxy Server and Linux Mail Serve (Qmail and Sendmail) maintenance
• Web Server (Apache) maintenance
• Responsibility of preparing all type of documentation

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• Excellent skills in configuring Microsoft base servers
• Good knowledge of all hardware related work and should be able to solve problems by own skill
• Good knowledge of all kinds of routers and ability to configure routers
• Should have worked with a team of technical engineers
• Strong customer orientation
• Excellent organization, communication and interpersonal skills.
• Willingness to work in shifts and put in additional hours at a short notice
• Excellent English speaking skills

• Communicate with client for technical support through Phone or chat
• Configure all kinds of routers

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• Excellent skills in developing both technical and functional specs
• Excellent organization, communication and interpersonal skills
• Strong customer orientation
• Comprehensive problem solving abilities
• Excellent people management skills and willingness to learn
• Ability to handle clients independently
• Multiple skills in server and work stations (all types of Microsoft server and also should be able to configure Linux server and Novell Netware).
• Willingness to work in shift duties and put in additional hours at a short notice

• Experience leading a team of Tech engineers and supervising all their operations
• Provide technical support through phone or chat
• Ability to handle multiple projects at a time
• Responsible for consistent documentation and report generation

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• Ability in handling clients independently
• Excellent communication skills, verbal & written
• Good problem solving skills
• Strong leadership and people management skills
• Strong troubleshooting skills
• Knowledge trouble shooting tools
• Effective time management skills

• Responsible for handling 10-20 persons
• Report any manpower requirement to the Director to optimize production & quality standards
• Focus on strategic issues and suggest improvements related to work processes and operations.
• Responsible for overall supervision of projects by maintaining quality and deadlines
• Recognize team members' skills, knowledge and experience to get the best out of them to achieve team goals
• Supervise and undertake any kind of technical issues during the project
• Arrange meetings with team members to develop the projects
• Prepare and submit reports on productivity and quality to the Director
• Interact with Director for workforce development & training related issues
• Responsible for consistent documentation and report generation

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